Delivery time – 2 to 7 Days Delivery

Delivery for Customized styles- Within 15 Day Delivery

Note: Dispatch of custom made styles may take longer in some cases due to the workmanship of the product.

Returns: Size exchanges & returns are not applicable on customized styles.In case of manufacturing defects, please contact us on whatsapp +91-9176817735 within 48 hours of delivery.

ALTERATION:

In case we do not live up to your expectations, we will be happy to provide an alteration service at no extra cost*- In case of a blouse or garment. 

Alteration service would take about 3-5 working days from the date of receipt in our studio to dispatch. We provide free reverse pickup in the eligible pin codes. For other areas, courier charges to us would need to be borne by the customer. Please contact our customer support

THE RETURN/EXCHANGE PROCESS

You can return the item for a store credit or exchange for same or higher priced product.          If you’d like to return a product, send us an email at balidesignerstudio.com with your concern within 24 hours of receipt of the product.

Once we confirm that you would like to go ahead with the return, ship the products back to us within 3 days of receipt of the order. If you have any concerns regarding the duration or nature of return, feel free to email us.

Returns on international shipments, are to be paid by the buyer and the customs for returns also will have to be borne by the buyer.

The following items can’t be returned /exchanged /cancelled

1.Tear in the garment/fabric/saree

2.incorrect measurements more than 2 to 4 inches

3.missing garment piece.

Shipping & Delivery

At Bali Designer Studio, we are committed to delivering your order promptly and securely. Please find our shipping details below:

Processing Time:
Once your order is placed, it will be processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Delivery Time:
We offer a range of shipping options to suit your needs, including standard and expedited shipping. Delivery times vary based on your location:

  • Domestic Orders: Typically delivered within 5-7 business days.
  • International Orders: Delivery time varies depending on the destination country. Estimated shipping time is 7-15 business days.

Shipping Costs:
Shipping costs are calculated at checkout based on your location and the size of your order.

Order Tracking:
Once your order has been shipped, you will receive a tracking number via email so you can monitor the status of your delivery.

International Shipping:
We do offer international shipping. Please note that customs duties, taxes, and fees may apply, and are the responsibility of the buyer. We encourage you to check with your local customs office for more details before placing an order.

If you have any questions about shipping or need assistance, feel free to reach out to us at balidesignstudio@gmail.com

This version provides clear, concise information while addressing both domestic and international shipping policies. Let me know if you’d like to make any changes!

Refund policy

  • Refunds can be processed only in case the product is defective,                                               
  • Here are the list of issues not considered defects (read more about them  here):
    * The small knots or bumps in threads you often see occur when broken threads are pieced together. This is not considered a defect.
    * The uneven threads connecting the border to the body are not considered defects.
    * Slubs – residual threads bundled together in tiny knots.
    * Minute gaps in and around motifs.
    * Dye ‘bleeding’ onto the pallu from the body – this is common in powerloom sarees.
    * Loose threads in Bandhani sarees used for the tying and dyeing.
    * Color mismatch – colors are subjective, we understand. We try to best capture the most truest colors of the saree. Despite that, due to individual device settings, the colors may appear different on different devices. Hence, it is advisable you check with our team if you are doubtful regarding the color of a product.

    These are considered defects:
    * Tear in the saree
    * Incorrect length (instead of what was stated),
    * Missing blouse piece (if mentioned that the saree has a blouse piece)